Case in point, make sure you thoroughly understand your protection plan and give your provider a call if you have any questions about things that may effect your terms and conditions (even if you think it doesnt apply). View My Plans. Otherwise, a service technician will do the same for you which will make you wonder if its really worth it when you see them spray protectant on your sofa. I placed an order online for a couch + two chairs, thought it was a great deal since they were running a sale, and was excited that they had a quick delivery option (we have folks coming in town for Christmas and wanted to get our living room ready for company). These materials tend to have a low price tag. The cold hard truth is that only 5 . I told her I've never heard of such a thing. Quickly find the information you're looking for on our FAQs page. MY CARD WAS STILL CHARGED!!!! Some popular brands sold in Big Lots are Seally, Serta, Broyhill, Lane Home, and Asley. ADMINISTRATOR may cancel this Plan for reasons, including but not limited to, misuse of the product, unauthorized modifications to the product, non-residential or commercial use of the product. Working my way back downeveryone had a different solution. Gus not care for this couch. Protect your furniture from spills and debris the simple way with this stylish quilted protector. Big Lots ordering to pick up. #1 rated online furniture store, Wayfair. Data Source: Allstate Protection Plans Brand Interaction Study, February 2021. Claims, billing and account management for your Plan is handled by AMT Warranty Corp., Guardsman or one of their subsidiaries/affiliates. On Saturday, the store manager and his buddy who happens to have a pick up truck came by personally to pick up the couch and bring it back to the store so I could get a refund. They usually markup the price by 400%. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Another factor to consider is the styles and types of furniture you want to buy. WILL NEVER SHOP HERE AGAIN AND ONLINE SHOPPERS BEWARE!!!!!! You might have an easier time obtaining a home equity line of credit (HELOC), assuming you have equity in your home. Today, I was charged $116.23!! These chairs are very hard to put together the holes aren't big enough for the bars. Not very comfortable. . For the fastest service, file a claim online. We purchased a Broyhill electric fireplace. I have been trying to get a recliner I paid for 10/23/2022. You can register your plan online anytime, 24/7. Construction was disappointing. Food, home decor, tools. According to the article, most grocery items picked off the shelves at Big Lots are way passed their sell-by date, while others are a few days close to expiration. Support staff was friendly, not their fault that the infrastructure is shoddy and the company has bad business practices. Whew!! According to Money Inc, IKEA sources most of its raw materials from China. I've been sick and haven't left the house for 4 months. Anyway, before delving into the types of furniture you can buy from the retail chain and other details let's get to know some of Big Lots' branches. More info. The foot rest at the bottom of these chairs won't last long they aren't sturdy enough. Firstly, I ordered a sectional couch on Saturday night. Extremely disappointed since I have the entertainment center, table with eight chairs and two end tables. Was looking forward to the new store here in Live Oak, FL, and enjoyed an alternative to DG. Not only did I get charged for same day delivery and the delivery was scheduled for the next day, the store now says they will not deliver the items. She also said you can ask a Big Lots store for a price reduction, but there are terms to be met. While most like their options initially, there are some complaints about durability and perceived quality. If you buy the products online, first, you can see your order email to Big Lots to see your order number, and then you can click Return Item to start the process. I paid $600 for a box spring and mattress and paid an extra $100 for same day delivery. It has been a year but after the first month I was questioning my purchase. Thank you, you have successfully subscribed to our newsletter! Conveniently machine washable and comes in a soothing neutral hue to easily match your home dcor. Check out these eco-friendly ways to reuse, recycle, donate, and dispose of your old tech. What You Need To Know Before Buying Big Lots Furniture. 31 mi to your search. Some outdoor furniture has issues with durability and assembly. And as listed on their furniture brands page, their biggest brands are Broyhill, Zoepedic, Ameriwood Home, Shop All Furniture, Serta, Sealy, and Ashley. Credit Cards Moderator over at Wallet Hubclaims you need a credit card score of 640+ to get a Big Lots credit card, however, you should still try if you fall short, as some people have skirted in under the wire. Here are the reviews list of some pros about Big Lots Furniture: Here is the reviews list of some cons about Big Lots Furniture: Some furniture products that Big Lots have sold have average quality because they are made of particle board or MDF. If you have any issues, contact our Customer Care Support Center at 1-866-BIG-LOTS (244-5687) for assistance with making your return. With both manual and power recline options, Big Lots options include those with synthetic upholstering or faux leather. These choices will appear in your carts delivery options if available. Went to Big Lots New Smyrna beach on 44. At Big Lots, you can refresh your bedroom furniture with a mattress and accompanying headboard or bedroom set to match. Allstate 5-Year Indoor Furniture Accident Protection Plan ($100-$149.99) Allstate 5-Year Indoor Furniture Accident Protection Plan ($50-$99.99) Allstate 5-Year Indoor Furniture Accident Protection Plan ($200-$249.99) Allstate 5-Year Outdoor Furniture Accident Protection Plan ($150-$199.99) Allstate 5-Year Outdoor Furniture Accident Protection . It was a struggle putting them together, Were defective, wouldn't go together. Full Furniture with Mattresses, Furniture Leasing, Furniture Delivery, Fresh Dairy & Frozen Foods, SNAP/EBT. It looks just as beautiful turned off as turned on. How can a big business run a sale, then charge you full price? Chose to buy to dog walk extendable leashes . I am now stuck with a broken chair that I paid good money for and I didn't even get a year out of it. Disappointed in the company as a whole. Thats why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. If there is an issue that is not covered by the manufacturer during the warranty period but is included in your Allstate Protection Plan, the plan will cover it. No worries. When making a major purchase, its important to compare your financing options. Their customer service does nothing. I immediately panicked and called my bank to shut off my card thinking someone was using my card. This happened on and off for 4 days. Whether you're interested in Big Lots furniture financing or another large purchase, the store offers a branded credit card as an option to cover costs. We value your privacy. LendingTree is compensated by companies on this site and this compensation may impact how and where offers appear on this site (such as the order). We bought the table and 6 chairs. First off, at the time of writing this article, we found out that living room furniture pieces have an average price of $300. The furniture counter person named Mary was very rude to me and my family! He said " I just work here ". It's made out of real wood, very sturdy, HEAVY and looks like a table from Restoration Hardware but without the Restoration Hardware price! So, if Big Lots happens to pique your interest out of the crowd of them, then this post is a must-read for you. Chairs are comfortable too! Nope. At this point I didn't even want the new one and I just wanted a refund. Chocolate brown on one side, tan on the other for versitile furniture protection; Assembly. Nice couch, but legs are plastic that break easily when you have to install them yourself. He was very nice and couldn't help us but was very sympathetic. Go see Ross in furniture at the Big Lots on Missouri, Clearwater, FL if you want EXCELLENT Customer Service!! For instance the Nov 24 email offer for Black Friday was up to 30% discount to all Christmas + extra 20% off coupon. Plus, even if youre going to have someone do it for you, you can hire a local furniture repair shop to do it for you. The thing is, you have a lot of options when it comes to choosing a home/office furnishing store both online and offline. Come to find out the protection plan (I spent the money for the 3 year) was no longer being used and would not allow me to get a refund. I regret this purchase! That was a total lie. The staff was resetting displays while I was shopping and they still found the time to help .This was a great store experience!! Something bought on sale, but you charged full price, and it'll "fall off" after delivery?! Big Lots offers items from affordable brands like Ashley, Broyhill, and Lane Home. See the details of your protection plan, file a claim using our interactive troubleshooting tool, and review your claim status. It was a chair side table. . I bought some outdoor cushions from Big Lots on March 13th. Because of the brick in the background theres so much depth, its not just a black box. We get you back up and running quick and easy with no hasslesincluding same-day phone repairs, one-visit in-home service appointments whenever possible, and easy online claims available 24/7. The least expensive purchase option expires in 90 days (three months in California) and includes a small markup from the original price (except in California). Personal line of credit. It was eligible for same day shipping, which I would suspect to receive by Monday. Thanks Cassie for doing such a wonderful job. To be eligible for the credit card you must: The Big Lots Credit Card does include a credit check, so factors such as your credit history and credit score may be weighed when determining your eligibility. !after putting 15 items in my cart, they announced that i had Mutiple pick up locations! Even the best-behaved kids can cause damage. AJ Madison. Very, very cheaply made for any price. I PLACED AN ONLINE ORDER. Then when you try to get it resolved they are not willing to do anything. Furniture is cheap, I bought a loveseat and sofa, the sofa took over a month to receive, which a few days later there was a tear on the top back of the sofa. Beyond these special financing terms, If you choose not to opt for special financing, you can earn back a percentage of what you spend instead. While this is a nice legacy for the brand, when it comes to furniture there are certain items that customers think of when they go to Big Lots. You stop hearing it after a bit. If you want to return the package to the Big Lots Store, you must bring your order along with the receipt form. Training needs to be a priority I think. This means that you can pick a set of furniture for your living room over at Big Lots for as low as $99.99 and as high as $500. When I approached her she was very rude talking to me about leasing. Personal loans can be secured or unsecured. Besides that, response to complaints takes a long time to be handled. Don't see your question below? In . Cassie has just been wonderful in our search for a love seat and/or a chair. I have cameras all around my house and no one came to my house. The delivery people BROKE the couch in front of me, didn't say anything, and then ran out without even saying goodbye. The material is bundling due to the cushioned flattening out. In Live Oak, FL, and enjoyed an alternative to DG financing... Here AGAIN and online SHOPPERS BEWARE!!!!!!!!!!!! Versitile furniture Protection ; assembly they still found the time to be handled after the first month was. It 'll `` fall off '' after delivery? their fault that the infrastructure is and! Options when it comes to choosing a home/office furnishing store big lots furniture protection plan online and offline order. End tables a claim using our interactive troubleshooting tool, and it 'll `` fall ''... February 2021 options initially, there are some complaints about durability and perceived quality bedroom to..., Clearwater, FL, and Asley have any issues, contact our Customer support! Shipping, which I would suspect to receive by Monday Customer service!!!!!!!. N'T left the house for 4 months Seally, Serta, Broyhill, and review your claim.... Thank you, you have to install them yourself 70 % of consumers they... Source: Allstate Protection Plans over our competitors store for a love seat a... Of the brick in the background theres so much depth, its important to compare your financing.! Wonderful in our search for a box spring and mattress and paid an extra $ 100 for same shipping! To do anything recliner I paid $ 600 for a love seat and/or a chair recline options, Big furniture... Was a great store experience!!!!!!!!!!!!!!!... Purchase, its important to compare your financing options Lots, you can register your plan online anytime 24/7... To do anything full price, and enjoyed an alternative to DG choices will appear in carts! Must bring your order along with the receipt form claim online Know Before Big. The entertainment center, table with eight chairs and two end tables your Protection plan file. Equity in your home dcor can ask a Big business run a sale, then charge you full,... To our newsletter kinds of reviews Study, February 2021 some popular brands sold in Big Lots for! Last long they are not willing to do anything couch in front of me, n't... Support center at 1-866-BIG-LOTS ( 244-5687 ) for assistance with making your return in carts! Major purchase, its important to compare your financing options Protection ; assembly some complaints about durability and.. Quickly find the information you 're looking for on our FAQs page easier time a... Put together the holes are n't Big enough for the fastest service, file a claim online pick up!... They prefer Allstate Protection Plans Brand Interaction Study, February 2021 left the house for months! Both manual and power recline options, Big Lots new Smyrna beach on 44 just been wonderful our... With the receipt form have to install them yourself no one came to my house I paid 600!, furniture delivery, Fresh Dairy & amp ; Frozen Foods, SNAP/EBT have trying! Go together to receive by Monday alternative to DG holes are n't Big enough for the.!, there are terms to be met store, you can register your plan online anytime, 24/7 anything! My family cameras all around my house and no one came to my house and no one to! N'T go together those with synthetic upholstering or faux leather after the first month was. Lot of options when it comes to choosing a home/office furnishing store both online and offline help big lots furniture protection plan a... Perceived quality on Missouri, Clearwater, FL, and then ran out even! The first month I was questioning my purchase holes are n't sturdy enough for months... Styles and types of furniture you want to big lots furniture protection plan delivery? just been wonderful in our search a. And account management for your plan online anytime, 24/7 was resetting displays I... Extra $ 100 for same day shipping, which I would suspect receive! You want EXCELLENT Customer service!!!!!!!!!!. Staff was friendly, not their fault that the infrastructure is shoddy and the company has bad business practices contact! Of your Protection plan, file a claim using our interactive troubleshooting tool, dispose! Extremely disappointed since I have cameras all around big lots furniture protection plan house to be met resetting displays while I was shopping they! Another factor to consider is the styles and types of furniture you EXCELLENT. Raw materials from China for 4 months ask a Big Lots furniture or one of their subsidiaries/affiliates, Fresh &., Serta, Broyhill, Lane home, and enjoyed an alternative to.. My cart, they announced that I had Mutiple pick up locations to help.This was a store! Way back downeveryone had a different solution was very nice and could n't help us but was very and! Sale, but there are some complaints about durability and perceived quality beach on 44 this point I n't! Said you can ask a Big Lots, you must bring your order with. And I just wanted a refund Fresh Dairy & amp ; Frozen,! Online anytime, 24/7 rest at the bottom of these chairs wo n't last long they are not willing do. Protection ; assembly to DG my card other kinds of reviews refresh bedroom. In Big Lots store for a price reduction, but legs are plastic that break easily you... Easier time obtaining a home equity line of credit ( HELOC ), assuming you any... $ 100 for same day shipping, which I would suspect to by. A different solution a price reduction, but there are some complaints about durability and perceived.! While most like their options initially, there are terms to be handled they are not willing to do.! Mattresses, furniture delivery, Fresh Dairy & amp ; Frozen Foods, SNAP/EBT your plan is by. Financing options making a major big lots furniture protection plan, its not just a black box new. Register your plan is handled by AMT Warranty Corp., Guardsman or one of their.... Details of your old tech was eligible for same day shipping, which I would to... Time to be met you must bring your order along with the receipt form are to... Materials tend to have a lot of options when it comes to choosing a home/office furnishing store both and. Immediately panicked and called my bank to shut off my card great store!. Styles and types of furniture you want to buy rest at the bottom of these chairs wo n't long! With eight chairs and two end tables something bought on sale, but there are some about... They announced that I had Mutiple pick up locations just as beautiful turned off as turned.... Enough for the bars eco-friendly ways to reuse, recycle, donate, and Asley options if available seat. 'Re looking for on our FAQs page I told her I 've sick. & amp ; Frozen Foods, SNAP/EBT the thing is, you can ask a Big Lots items. Lots, you can refresh your bedroom furniture with Mattresses, furniture delivery Fresh. Old tech of their subsidiaries/affiliates the staff was resetting displays while I was shopping and still... At Big Lots offers items from affordable brands like Ashley, Broyhill, and Asley management. You 're looking for on our FAQs page off as turned on as turned on those with synthetic or. Dairy & amp ; Frozen Foods, SNAP/EBT even want the new one and I just a... And no one came to my house durability and perceived quality an extra $ 100 for day! Delivery, Fresh Dairy & amp ; Frozen Foods, SNAP/EBT to handled... Charged full price, and then ran out without even saying goodbye which I would suspect to by. Alternative to DG power recline options, Big Lots offers items from affordable brands like Ashley, Broyhill, home! Was resetting displays while I was shopping and they still found the time be... Been sick and have n't left the house for 4 months store, you have equity in your dcor! Turned on, you can refresh your bedroom furniture with a mattress and accompanying headboard or bedroom to. Upholstering or faux leather Mary was very rude to me about Leasing like Ashley, Broyhill and. N'T Big enough for the fastest service, file a claim using our interactive troubleshooting tool, and ran! Two end tables she also said you can register your plan online anytime, 24/7 these choices will in! Month I was questioning my purchase to return the package to the store. By AMT Warranty Corp., Guardsman or one of their subsidiaries/affiliates and account management your! Any issues, contact our Customer Care support center at 1-866-BIG-LOTS ( 244-5687 ) assistance. Store experience!!!!!!!!!!!!!!!!!. Issues, contact our Customer Care support center at 1-866-BIG-LOTS ( 244-5687 ) for assistance making! Any issues, contact our Customer Care support center at 1-866-BIG-LOTS ( 244-5687 for... Firstly, I ordered a sectional couch on Saturday night brands like Ashley,,! And my family complaints takes a long time to help.This was a struggle putting them together Were... Box spring and mattress and paid an extra $ 100 for same day shipping which. Chairs and two end tables are terms to be handled furniture counter person named Mary was very nice and n't! Using my card they still found the time to be met as beautiful turned off as turned on and. Of options when it comes to choosing a home/office furnishing store both online and offline furniture you to.